Business Continuity and Operational Resilience
What this course will help you achieve
Business disruptions can affect an organisation's people, technology, facilities, suppliers, information and ability to deliver critical services. Effective organisations therefore need more than a written contingency plan — they need the capability to prepare for disruption, respond effectively, maintain important activities and recover in a controlled manner.
This course provides a practical introduction to Business Continuity and Operational Resilience, helping learners understand how organisations can prepare for disruption and strengthen their ability to maintain critical operations.
The course explores the principles of business continuity, organisational impact analysis, critical activities and dependencies, continuity strategies, response and recovery, crisis management, testing and continuous improvement.
Through practical examples, scenarios and knowledge checks, learners will progressively develop an understanding of how continuity and resilience principles can be applied in real organisational environments.
What you will work towards
- By the end of this course, the course aims to help learners:
- Understand the principles and purpose of business continuity.
- Distinguish between business continuity, disaster recovery, crisis management and operational resilience.
- Identify critical organisational activities and the dependencies that support them.
- Understand how disruption can affect people, processes, technology, information, facilities and external suppliers.
- Explore how Business Impact Analysis supports continuity planning and prioritisation.
- Examine different approaches to continuity and resilience strategies.
- Understand the principles of incident response, crisis management and recovery.
- Explore how organisations can test, evaluate and continuously improve their continuity arrangements.
- Apply continuity and resilience concepts to practical organisational scenarios.
What you should be able to do
- After successfully completing this course, learners should be able to:
- Explain the purpose and fundamental principles of business continuity and operational resilience.
- Differentiate between business continuity, disaster recovery, crisis management and related organisational resilience activities.
- Identify critical activities, resources, dependencies and potential consequences of disruption.
- Explain how organisational impact analysis can support continuity priorities and recovery decisions.
- Evaluate basic continuity strategies in relation to organisational requirements and disruption scenarios.
- Describe key considerations for incident response, crisis management and operational recovery.
- Explain the importance of exercising, testing, evaluating and improving continuity arrangements.
- Apply business continuity and operational resilience principles to practical scenarios and organisational situations.
Inside the course
5 learning modules plus a final assessment.
Designed for professionals ready to apply the knowledge.
- This course is suitable for professionals and learners who want to develop a practical understanding of business continuity and operational resilience.
- It is particularly relevant to:
- Business continuity and resilience practitioners
- Risk and compliance professionals
- Governance and assurance professionals
- Operations and business managers
- Project and programme managers
- IT and technology professionals
- Information security professionals
- Facilities and infrastructure managers
- Supply chain and procurement professionals
- Internal audit and assurance personnel
- Emergency and crisis management personnel
- Professionals responsible for organisational preparedness
- Students and professionals seeking to develop their knowledge of business continuity and resilience
- No advanced technical background is required. A general understanding of organisational processes and business operations will be helpful.
Start building practical capability.
Work through the modules at your own pace and complete the final assessment when you are ready.